321 certified reviews (show all)

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      July, 22 2018 - Heather
Certified Review
Yessi was great, she really took the time to go over everything she was doing along the way to make sure I was happy with my cut.
Services received :
  • Hair Cut - Women's Shampoo, Cut, & Style with Yessi
      July, 18 2018 - Sandy
Certified Review
This has been our salon for a couple of years now. We can only give the highest recommendation for courtesy, skill of stylists, ambiance. We've had appointments with at least five of the stylists, all of whom were sensitive to questions and requests. We travel lots, so we've had to reschedule and the staff is incredibly helpful in finding and booking as we need. The salon is pretty, it's immaculate, and the Aveda products are top-notch. There is ample parking, the salon is well-located so shopping and grabbing lunch is easy. The personal attention from staff and stylists who greet you, offer you coffee or tea, and bid you good-bye are nice touches. We really cannot say enough about William, about Yessi and the other colorists and stylists. It's obvious that training and good management are important here. This is THE salon to visit in Charlottesville!
Services received :
  • Single All Over Color with Yessi
      July, 17 2018 - Tim
Certified Review
Worst customer service experience I have had in recent memory. Ranks among those I have when traveling super cheap air carriers. I came in today for an afternoon appointment. On my way in, I got stuck in multiple traffic delays due to a heavy downpour. The rain was coming down so hard that I couldn't see the vehicle in front of me.Cars were moving at a snail's pace from I64 all the way through to the 250 bypass. I arrived just 10 minutes late. As I was parking my car the receptionist told "they have a policy that says you can only be 9 minutes late but because I was 10 minutes late that I would have to reschedule. As a family we been coming to Face Value since it opened in Crozet. We have known the founder/owner since she was a student at CATEC. Spent many hundreds of dollars there and this was how they treat loyal customers? Never again.
Services received :
  • Hair Cut - Men's Standard with Justin
      July, 17 2018 - Nicole
Certified Review
Shannon took the time to listen to what I wanted and I what I didn’t want - and she nailed it. I’ve never written a review for a haircut nor have I ever felt inclined to return to a salon. I will definitely be sticking with Face Value Salon - such a great experience.
Services received :
  • Hair Cut - Women's Shampoo, Cut, & Style with Shannon
      July, 12 2018 - Sharon
Certified Review
Julia was personable and addressed my coloring concerns expertly. She was able to alter my hair color to the shade that I wanted.
Services received :
  • Color Cleanse Add-on with Julia
  • Single All Over Color with Julia
      July, 11 2018 - Lyla
Certified Review
Brooke did a great job and was super patient with my daughter. We'll be back to see her!
Services received :
  • Hair Cut - Child 10 & Under with Shampoo & Blowdry with Brooke
      July, 06 2018 - Chelsey
Certified Review
Brooke did an awesome job on my haircut and botanical treatment! She listened to what I wanted and then made it happen! Everyone was friendly and welcoming. I will definitely be back!
Services received :
  • Hair Cut - Women's Shampoo, Cut, & Style with Brooke
  • Botanical Therapy Treatment Add-on with Brooke
      June, 30 2018 - Emily
Certified Review
Best hair cut I’ve ever gotten. Michael was fantastic and knew exactly how to handle my difficult, curly, frizzy hair. Making the appointment online with the “last minute appointment” option was a breeze and is a super handy feature. Will definitely be back.
Services received :
  • Hair Cut - Women's Shampoo, Cut, & Style with Michael
      June, 27 2018 - Sandy
Certified Review
There's no salon like this in Charlottesville. From the front desk to the stylists, it's all about sensitive professionalism and great skill. There's an obvious management concept to make every appointment just as comfortable and convenient for the client as possible. Changing an appointment, no problem. And every stylist I've had in the time as a client has been considerate, careful to listen, and skilled at their task. I can recommend each of the five or six that I've had over these years; once your formula is in the system and you've found your person, you're set. Just try Face Value. You won't go elsewhere.
Not.one.thing.ever.
Services received :
  • Single Color+Part HL, Cond, Cut & Style with Yessi
      June, 04 2018 - Felicia
Certified Review
If there was an option to leave no stars I would. Worst salon experience I have ever had. I had to coach the stylist on how to do makeup (e.g. blending the lines on my face, prepping the face for makeup, lipstick application, and eyeliner.) If you are in need of a full service salon for a special event from out of town my suggestion would be to go somewhere that specializes in it. As far as an updo, the stylist told me I did not need a shampoo as my hair was already clean, and I was charged for it anyways. When I inquired about it at the register the cashier told me there was nothing she could do and did not offer an apology or any attempts to make it right. I wish I would have done everything myself and saved the $95.
Services received :
  • Shampoo & Blow Out (Please Read Description) with Julia
  • Manhattan Makeover with Julia
Reply from Face Value Salon - Aveda June, 07 2018 - Lucinda
How awful for you to have had that experience when we try so hard to be excellent. Julia has been one of my top bridal hair and makeup stylists and the brides have loved her. I would love to offer you a comp visit with me, the owner, at your next opportunity for us to try and redeem your judgement of us. Things happen, but it is what a salon is willing to do to correct it that matters. The front desk has instructions to book you with me. I look forward to meeting you.

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Contact Info

Face Value Salon - Aveda at Stonefield

2050 Bond Street Suite 130
Charlottesville, VA 22901

434-984-1254

Hours of Operation

Mon : Closed
Tue : 09:00 AM - 08:00 PM
Wed : 09:00 AM - 08:00 PM
Thu : 09:00 AM - 08:00 PM
Fri : 09:00 AM - 07:00 PM
Sat : 09:00 AM - 05:00 PM
Sun : Closed